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VR-EPS

Meet The Team

Steve Hibbert
Non-Executive Director

Steve Hibbert is Chairman and Non-Exec Director of many businesses including VR EPS Ltd and is the owner of Private Equity House Pinnacle UK. Steve brings to the VR team over 30 years of solid success within business. "When Martin presented the business plan to me in 2010, I backed it immediately as the passion, flair and determination to succeed was evident in the very first meeting. The VR team and their attention to detail is simply first class."

Dream Car: Bentley Continental GT

Skills and Expertise: Business Development, Management, Sales Operations

"For me investment is simple, I back good people with a solid business plan, this year as VR reaches its 11th year in business it is on target to achieve over £18m of sales and has a solid business plan to expand in the Northwest to over £60 million in the next 5 years."


Rob Tam
Managing Director

Rob's experience within the motor industry spans over 20 years. He has always had a passion for cars and was even able to name every car on the road at the tender age of 5. Fresh out of college Rob started his career as a trainee Salesperson and quickly progressed through the ranks, achieving his first Sales Manager position at just 23. He brings a vast amount of knowledge and expertise from working with some of the world’s largest car manufacturers. Robs leadership qualities and main dealer background has provided the foundations to offer the very best customer experience. Robs qualities are based around the Japanese term "Kaizen" meaning "change for the better" or "continuous improvement." It is a Japanese business philosophy regarding the processes that continuously improves operations and involves all employees.

Dream Car: Lamborghini Aventador, Rolls Royce Ghost

Skills and Expertise: Over 20 Years main dealer experience, Sales Operations

"Being asked to join the board at VR was always going to be a challenge, as I knew how successful the business and brand had already become. Having the opportunity to be involved in an independent business, and losing the ties of a franchise dealership has given me the ability to apply my experience into creating a bespoke buying experience that is second to none"


Martin Rylands
Sales Director/ Founder

Martin brings with him a wealth of varied knowledge having worked in the motor trade for over 19 years. He specialises in anything Italian (Ferrari being his true passion) but has experience working with a host of the world's most well-known sports and performance manufacturers. The VR name originates from Martin's family, a name that has become synonymous in the prestige automotive sector for offering the highest levels of customer service, with an honest and open approach to business. Martin sold his first Ferrari at the tender age of 24!!

Dream Car: Ferrari F12 TDF and a Range Rover Autobiography

Skills and Expertise: Over 16 years working with prestige supercars, Top Customer Service, Sales Management

"For me VR was my dream, to see it now as a busy successful business is one of my greatest achievements. We know that the key to our success is keeping our customers' needs at the very core of our business, we strive to be the very best at what we do. Having Pinnacle as our backer has been a major influence in our success and I'm confident that over the next 5 years VR will be the brand name people will link with customer care within the prestige car market."


Glen Mason
Director

Glen has always been around cars from an early age, selling cars and Motorbikes on Auto Trader (he actually advertised in the first ever Auto Trader magazine). From his home, at the tender age of 19, he started in the motor trade as a valater for a local car dealer and after 4 years with them he soon realized he was a great communicator and could sell cars. As soon as Glen had worked his way up through valeting to mechanical and service and then sales he then started his own car sales business with money he had saved and a little bank loan. Initially the Sales and Admin was taken care of by his then girlfriend's father (now his wife) who was an accountant then several years later they became business partners and had a successful car showroom for many years. Glen and Steve over the years became good friends and shared their passion for Cars, Speed Boats and Motorbikes, once Glens Father in law retired glen then had a business opportunity to acquire a Daily Car and Van Rental and Contract Hire and Leasing Company and he successfully built this over many years with the help of his two daughters.

Glen joined the company in May 2013 and has helped grow the company over the last few years to turning over in excess of £18 million per year as well as a reputation that is second to none for customer satisfaction and supplying only the very best vehicles, our ethos is to be the best and "nothing is too much trouble".

Dream Car: Ferrari California (Ducati Multistrada 1200 S DVT for a bike!)

Skills and Expertise: 40 Years in the Motor Industry, Contract Hire, Car Finance

"Having owned several motor trade businesses, I am extremely experienced and have close working relationships with many main dealers and prestige garages throughout the UK. Consequently, one of my main roles within the company is to purchase new and used vehicle stock. There is no vehicle I cannot find or supply so please give me a call with your requests."


Sam Wilson
Sales Manager

Sam joined the VR group in 2018 after leaving the Education and Sports Coaching Sector with a BA Hons degree in Sports Coaching.

Sam quickly developed within the sales environment, finding great pride in helping customers find their dream car. He has fantastic organisational skills and a keen eye for detail. Since joining us his attitude to learning has allowed him to progress into a professional advisor in a short space of time. We have high hopes for Sam in the future. Watch this space!

An avid sports person, Sam continues to play football semi-professionally whilst having a passion for other sports such as running, cycling and triathlons. 

Dream Car: Range Rover Vogue Autobiography

Skills and Expertise: Car Finance, People Skills and Organisation.

"It is a privilege to be part of the VR family. I have been fortunate to work with and learn from some highly skilled and experienced individuals during my time with the company. This has been incremental in my personal development within the industry. At VR we take great pride in the business we represent, and also understand the values of the company daily. Customer care and great customer experience is our constant focus."


Simon Roberts
Sales Executive

Simon joined the team in 2021 after beginning his career in premium main dealers. Simon has always worked in the motor industry after studying Business economics and PE at Lymm. Simon has exceptional product knowledge of all things performance and prestige and has paired that with his expertise in consumer funding options.

Since starting, Simon has hit the ground running, helping customers into their dream cars ensuring that the experience is an exciting one.

Outside of work, Simon is an avid motorsport fan and can often be found watching the Formula 1 on a Sunday. Simon enjoys spending time walking his 2-year-old Spaniel called Ivy. During the week you will often hear him arguing with Joel the Media Specialist over who is the best driver!

Dream Car: Ferrari F12 TDF

Skills and Expertise: Attention to detail customer experience expert in consumer funding options.


Jack Hodgkinson
Sales Support

Jack joined the VR team in the latter half of 2021 as a complete newcomer to the motor trade. Whilst his experience within the trade is limited, Jack has a wealth of previous experience in both retail and administration roles and has completed a Level 2 NVQ in Business Administration, along with a BTEC in Customer Service. Jack has adapted this experience, along with his great attention to detail, to provide an excellent checking in process on all our vehicles, ensuring they are in the best condition possible when it's time for them to leave the showroom. In his spare time, Jack is an avid gamer and even applies his attention to detail to his hobby, often recreating our stock in various racing games.

Dream Car: Pagani Zonda Cinque and a Lancia Delta HF Intergrale

Skills and Expertise: Time Management, Attention to detail, Customer Care.

"Working with such a close-knit team of welcoming people that can bring out the best in each other has so far been the highlight of my working life. Everybody has such a nice open attitude and wealth of knowledge that joining the industry from an unrelated background has been an absolute joy of an experience that I wouldn't change for the world."


Joel Rimmer
Media Specialist

Joel has held various roles since joining in 2016. Starting as vehicle technician through to vehicle preparation and then a short spell in sales. He has found his calling as Media Specialist enabling him to combine his personal hobby of photography with some of the most luxurious cars available. Joel produces all the fantastic videos and photographs for our website as well as handling our you tube channel and social media.

Dream Car: McLaren 675LT

Skills and Expertise: Photography, Main Dealer Specialist Knowledge, Videography

"You can usually find me on our forecourt taking pictures or filming in the showroom! It's a brilliant opportunity to be part of the VR team for over five years now, helping to maintain excellent standards of our Media and Content for the public to view."


Chloe Patterson
Office Manager

Chloe joined the VR Team in 2014 shortly after coming home from working overseas in Dubai! She always desired supercars and saw VR as a great opportunity for a career change closer to home. Since she started, she has completed her NVQ Level 2 & 3 in Business Administration, Level 3 NVQ Business Management and has recently completed her AAT foundation certificate in accounting, Chloe continues to study towards her goal of becoming a fully qualified accountant in the next few years. When Chloe is not at the office, she enjoys socialising and personal fitness and wellbeing activities.

Dream Car: Ferrari SF90

Skills and Expertise: Organisation, Multitasking, Problem Solving

"Every team member at VR shows pride in their work and is passionate about their role here and this shines through to the customers buying experience. All of our customers know that there is nothing too much trouble for our skilled team and many of them return time and time again."


Elle Mae McCandless
Administrator

Elle-Mae joined VR in 2019 after finishing her A-Levels at college. She saw this as a great opportunity for a career in business, especially with the prestigious environment of supercars. Since she joined, she has competed her QFC Level 2 diploma in Business Administration and her NFCE Level 2 qualification in ICT. Elle is also currently working towards her Level in Business Administration. Elle-Mae looks after all the personalised registration transfers along with invoicing and vehicle administration. Elle has become an invaluable member of the team ensuring that all aspects of the customer's buying experience is perfect.

Dream Car: Lamborghini Huracan Spyder

Skills and Expertise: Administration, Multitasking, Time Management, Organisation

"Here at VR, we are an effective and productive team who strive to go above and beyond for each customer. There is such a positive working atmosphere within the office which, in turn, brings out the very best in all of us. I am looking forward to developing personally and professionally at VR in the many years to come."


Phil Gannon
Smart Repair Technician

Phil has over 25 years' experience in the motor trade, working with various main dealers around the Northwest. He currently runs our VR Smart Repair facility ensuring all minor paint corrections are completed to manufacturer standards. Phil has been working with cars since studying his City & Guilds in Body Welding and Repair. Phil has since received an incredible senior ATA Accreditation in Paintwork. He also has an IMI Accreditation in Mechanical, Electrical, Trim. Phil is also the proud owner of a classic 1989 XR31 Convertible Ford Escort which he is restoring in his spare time! Phil is also available to carry out SMART repairs to your car, if you would like a quote, please contact our team.

Dream Car: Ford Escort RS Cosworth

Skills and Expertise: Classic Car Restoration, DIY, Smart Repair

"For every car at VR that requires that special touch, whether it be paint work or wheel refurbishment I can guarantee that all work carried out is to the highest standard."